Privacy Policy

Last Updated: October 24, 2024

Effective Date: October 24, 2024

At Bueno Plumbing and Rooter LLC (“we,” “us,” “our,” or “the Company”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://buenoplumbing.com and use our services (collectively, “Services”). We aim to maintain transparency, so any differences in privacy practices for specific services will be communicated to you at the time of data collection.

Compliance with Privacy Laws

Bueno Plumbing complies with all relevant U.S. privacy laws, including the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Nevada Internet Privacy Act (NAIP), Utah Consumer Privacy Act (UCPA), and Virginia Consumer Data Protection Act (VCDPA). We are committed to protecting your data and earning your trust.

What is Personal Information?

Personal Information refers to any details that can identify you. This includes your name, contact details, IP address, transaction history, and more. Here’s a breakdown of how we collect and use this information:

• Personal Identification Data: First and last names, email addresses, physical addresses, phone numbers, and IP addresses.
• Transaction Data: Payment information, such as credit/debit card details, billing addresses, and transaction records.
• Details you provide in resumes, job titles, and business information.
• Employment-Related Data: Conversations with our support team, emails, chat messages, and feedback.
• Marketing Data: Names, addresses, and emails collected for marketing purposes.
• Device Data: Device type, operating system, browser type, and language settings.
• Website Usage Data: Pages visited, time of access, and interactions with our website.
• Website Log Data: Detailed logs of page access and actions performed.
• We may receive data from services like social media platforms, Google Analytics, and similar tools, including names, usernames, email addresses, and other public data.
• We may use non-personally identifiable aggregated data for analytics, which cannot be linked to you individually.

How We Use Your Personal Information

Your personal information helps us enhance your experience and improve our services. We use it to:

• Complete Transactions and Services: Process payments, deliver services, and manage contracts.
• Marketing and Communication: Send you information about new services, promotions, and offers.
• Customer Support: Respond to your inquiries and provide technical assistance.
• Website Improvement: Analyze website usage and enhance user experience.
• Legal Compliance: Fulfill legal obligations, prevent fraud, and maintain security.

Aggregated data that cannot identify you may be used for analytical and operational purposes.

Your Privacy Rights

Depending on your location, you have specific rights over your personal information, such as:

• Access, Update, or Delete Your Information: Contact us to request access, correction, or deletion of your data. We may verify your identity before processing these requests.
• Opt-Out of Marketing: You can unsubscribe from marketing communications via the link in our emails or by contacting us directly.
• Cookies and Tracking: You can manage cookies through your browser settings, but this may affect website functionality.
• State-Specific Rights: If you are a resident of California, Colorado, Connecticut, Nevada, Utah, or Virginia, specific rights such as opting out of data sales and correcting inaccuracies apply. Please refer to your state’s respective section in this policy for more information.

Data Security and Retention

We use secure methods to protect your data, including physical, electronic, and administrative measures. Financial transactions are encrypted using SSL technology.
We retain personal information only as long as needed to fulfill its purpose, comply with legal obligations, and resolve disputes.

International Data Transfers

Our website is hosted in the U.S. If you use our services from outside the U.S., you consent to the transfer of your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted on our website, so we encourage you to review it periodically.

Contact Us

If you have questions or wish to exercise your privacy rights, please reach out to us:

• By Mail:4954 Rue Calais San Jose, CA 95136
• By Email:kbuenoplumbing@gmail.com
• By Contact Form:Fill Out This Form