Effective Date: July 10, 2025
At Bueno Plumbing and Rooter, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, communicate with us via phone or SMS, or engage with any of our services.
We may collect the following types of information:
Contact Information: Name, phone number, email address, mailing address
Service Information: Appointment details, service history
Billing Information: Invoices, payment status
Device and Usage Data: IP address, browser type, referral URLs, and information collected by cookies or analytics tools
Directly from you when you:
Submit a contact or service request form
Call or text our business
Interact with us on social media
Register for appointments or services
Automatically through cookies and similar tracking technologies when you visit our website
From third-party platforms (e.g. Google Ads, Meta) if you clicked through one of our advertisements
To provide plumbing and rooter services
To send appointment reminders and updates
To issue invoices and billing notifications
To improve our website and service offerings
To send promotional messages (only with your consent)
By submitting a form or contacting Bueno Plumbing and Rooter, you may consent to receive SMS communications including service updates, appointment reminders, dispatch notifications, job surveys, and limited-time offers. Messages may be sent via autodialer.
Message and data rates may apply
Message frequency may vary
You can reply STOP at any time to unsubscribe
Reply HELP for more information
Verbal opt-ins may also be collected during in-person interactions or phone calls. We do not share your phone number with third parties for marketing purposes.
We use cookies and similar technologies (e.g., Google Analytics, Facebook Pixel) to:
Understand website traffic
Improve your experience
Deliver relevant ads
You can disable cookies via your browser settings or use tools like the Google Analytics Opt-out Browser Add-on.
We do not sell or rent your personal information. We may share data only with:
Trusted service providers (e.g., SMS or email platforms) under strict confidentiality
Legal authorities if required by law or to protect our rights
We retain your information as long as needed to:
Fulfill the purpose it was collected for
Comply with legal or financial obligations
Depending on your location, you may have the right to:
Access or update your personal data
Request deletion of your information
Opt out of communications
To exercise these rights, contact us at (408) 440-2728.
We take reasonable measures to protect your data, including:
Secured systems and restricted access
Staff training and vendor oversight
However, no digital system is 100% secure. Please use discretion when sharing sensitive information.
Our services are intended for individuals 18 and older. We do not knowingly collect data from children under 13.
We may update this policy occasionally. The latest version will always be posted on our website with the revised effective date.
If you have any questions or concerns about this policy, please contact us:
Bueno Plumbing and Rooter LLC
📞 (408) 440-2728
📧 kbuenoplumbing@gmail.com
Thank you for trusting Bueno Plumbing and Rooter with your information.
4954 Rue Calais
San Jose, CA 95136
(408) 440-2728
Fill out this form or call us at (408) 440-2728 to get started.
954 Rue Calais San Jose, CA 95136 (408) 440-2728
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